All project requests, including custom requests, will require the client to sign and return a contract. A contract ensures that both the client and the developer are protected and know exactly what is required and what will be delivered. All payments must be made in advance.
ENTIRE AGREEMENT; SERVICE AGREEMENT
‘Sophie Writes’ shall provide its Services to You (the Customer) under the Terms and conditions of this ‘Sophie Writes’ Customer Agreement. The Agreement is intended to keep the integrity of both ‘Sophie Writes ’and the Customer and to protect both parties from liability.
You are paying for our writing services, we do not guarantee that you will receive employment or other benefits after we have delivered your CV project. We do not promote you or your services; we do not promote your website or its content. The only guarantee we provide is that our writing will be accurate and satisfactory; what happens after you use it is not in our purview.
Along with the Order Form and any other documents or agreements explicitly specified in this Agreement, the Customer Agreement constitutes the whole act of convention between ‘Sophie Writes ’and the Customer, thus being the most significant document of the newly-established relationship. In case that a court of competent jurisdiction considers that any of the Agreement’s provisions is invalid, unenforceable, or void, the remaining ones will completely reserve their validity.
The customer’s side of the Agreement could be presented by the following parties: an individual with personal demands, being over 18 years of age. ‘Sophie Writes’ assumes no responsibility for the timeliness, deletion, failure to deliver or store any Customer communication or personalisation settings.
If any of ‘Sophie Writes’ Services are used for the illegal purpose of SPAM or UCE, then they will be instantaneously terminated.
Unauthorized Access. ’Sophie Writes’ expressly bans the use of any ‘Sophie Writes’ hardware or software hosted on any server for trying to illegally access another hosted machine or network.
Each customer will be able to take advantage of the package he/she has purchased at the introductory price levels and with one and the same set of features in the course of the whole contract period. ‘Sophie Writes’ reserves the right to introduce certain changes to the packages (in the shape of complementary services) to the benefit of customers.
PAYMENT AND REFUNDS
‘Sophie Writes ’Uses PayPal and credit cards for fast and secure payments. Our site uses SSL technology so your data is safer as it’s being transmitted. However, no website is 100% safe from hacking or data theft, so we advise that you act with caution when making purchases, and recommend that you do not store your credit card details on any site unless it’s absolutely necessary. We do all we can to protect your data and will not share financial or any other details with any third party unless compelled by law.
You can request a refund within 3 days of purchase, provided we have not started work on your project. We do not give refunds on completed projects if you change your mind about using them. You are paying us for our time and the work we put into your projects, not whether or not you use the finished products. We will also charge extra by the hour if you extend the scope of what was agreed within the contract you signed.
All illegal chargebacks will be followed up with a debt collection agency and a complaint to your bank or credit card provider. These actions can tarnish your credit record.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the ‘Sophie Writes’ Services, you will not use the ‘Sophie Writes’ Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not attempt to gain unauthorized access to any ‘Sophie Writes’ Services, other accounts, computer systems or networks connected to any ‘Sophie Writes’ Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the ‘Sophie Writes’ Services.
‘Sophie Writes’ reserves the right at all times to disclose any information as ‘Sophie Writes’ deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the sole discretion of ‘Sophie Writes’.
‘Sophie Writes ’is within the capacity to refuse service to unlawful parties. ‘Sophie Writes’ servers can be used explicitly for legal purposes only and each attempt for taking indecent advantage of the servers inconsistent with the rules will be immediately rejected. In this light, ‘Sophie Writes’ expressly forbids any breach of International or Local regulation, including, but is not limited to the transmission of:
copyrighted material, material legally judged to be threatening or obscene and material protected by trade secrets.
‘Sophie Writes’ management will thoroughly scrutinise any of the received orders and decide to their own discretion which of them do not comply with the officially stated requirements for use of the company’s servers. ‘Sophie Writes’ service CANNOT be used for the propagation, distribution, housing, processing, storing, or handling in any way of lewd, obscene, adult OR pornographic material, or any other material which is considered impermissible by the company including, but not limited to – pornography, adult materials, satanic materials, gambling, drugs weapons, and any other materials of an adult or inappropriate nature. Paying for a project is by no means a guarantee that we will undertake it. We can refuse any request without explanation or notice and will refund any payment made towards such.
Any dealings with third parties (including advertisers) included within the ‘Sophie Writes’ Services or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. ‘Sophie Writes’ shall not be responsible or liable for any part of any such dealings or promotions.
You agree that ‘Sophie Writes’ in its sole discretion, may terminate your password, account (or any part thereof) or use of the Service, and remove and discard any Content within the Service if you violate these terms.
‘Sophie Writes’ reserves the right to reject its service and terminate this agreement for a certain period of time or indefinitely upon customers’ failure to pay or in the case of fraudulent chargebacks. The customer then is considered a debtor to ‘Sophie Writes’ and liable for reasonable interest and collection fees.
You are solely responsible for the content of your projects.
In consideration of your use of the Service, you agree to:
Provide true, accurate, current and complete information about yourself as prompted by the registration form of the Service. You also agree to provide whatever content we request as required to complete your project.
Maintain and promptly inform us to update Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or ‘Sophie Writes’ has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, ‘Sophie Writes’ has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).
When signing up for a service with ‘Sophie Writes’ each customer agrees to submit correct and up-to-date contact details.
Any Customer in violation of system or network security is subject to criminal and civil liability, as well as immediate account termination. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, e-mail bombing, flooding deliberate attempts to overload a system and broadcast attacks. Forging of any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
Harm to ‘Sophie Writes’ Servers – any attempts for doing harm to a server or customer of ‘Sophie Writes’ Services are explicitly banned
Acceptable Use of Services / Acceptable Access to Services – ‘Sophie Writes’ will immediately and resolutely react to any attempt of use of an Internet account or computer by a ‘Sophie Writes’ customer unauthorized by the account or computer owner. Such attempts include “Internet scamming” (tricking other people into releasing their passwords and etc.), password robbery, security hole scanning etc. It DOES NOT matter whether the attacked account or computer belongs or not to ‘Sophie Writes’ Services, the fraud will be subject to actions based on the very nature of the attack which could be a warning, an account suspension or cancellation and civil or criminal legal action.
Customer agrees not to publish on or over its account or this website any information, software or other content, which violates or infringes upon the rights of any others or which knowingly contravenes the laws of any jurisdiction in which such content is generally accessible.
‘Sophie Writes’ does NOT allow or create projects that provide any content, points of distribution, or ‘links’ to sites/information that:
infringe on any third party’s intellectual property or proprietary rights, or rights of publicity or privacy
violate any law, statute, ordinance or regulation
are defamatory, trade libellous, threatening, unlawfully harassing, abusive, pornographic or obscene
contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another
contain Pirated or Hacking / Phreaking Software (Warez)- Any software that is copyrighted and not freely available for distribution without cost. ROMs, ROM Emulators and Mpeg Layer 3 files (MP3) all fall under this jurisdiction
Any case of indecent treatment towards a ‘Sophie Writes’ employee will be considered inappropriate. Each Customer is anticipated to conduct a professionally mannered communication with ‘Sophie Writes’ employees regarding any requests for help through e-mail or by means of the Ticket Desk Support System. Each Customer should avoid applying any forms of written emotional outburst or cursing. Any attempts of deliberately undermining behaviour will be interpreted as a breach of this TOS.
Other acts of treatment towards ‘Sophie Writes’ employees that will be considered as unacceptable include any verbal, oral, written or delivered by second party, threats addressing ‘Sophie Writes’ or any of its employees, partners, equipment, and concerns. Any form of such threats will be interpreted as a breach of this TOS. ‘Sophie Writes’ keeps the right to assess which behaviour will be treated as a breach of this TOS and to give no refunds to the users whose accounts have been suspended for violating the aforementioned rules.
Forward-Looking Statements: these refer to any predications within this website that are not based on objective facts and express expectations with regard to forthcoming events. Such statements cannot be treated as reality-based because it is possible that they happen to deviate from actual circumstances. Forward-Looking Statements can be recognized by the availability of indicative words such as “believes”, anticipates,” “plans,” “may,” “hopes,” “can,” “will,” “expects,” “is designed to,” “with the intent,” “potential”. However, their availability is not a compulsory requirement for a forward-looking statement to be treated as such.
FORCE MAJEURE CIRCUMSTANCES
‘Sophie Writes’ will be in an off-liability position as regards the failure or delay in doing its professional duties in consequence of circumstances beyond its control. Such circumstances could be provoked by acts of any governmental body, war, rebellion, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provisioning of the Services.
This agreement constitutes the whole act of convention between the parties with regard to the agreement signed between them. It is not subject to any amendments, modifications, or any other alterations with the exception of changes introduced through a written instrument that is signed by the party to be charged.
This Agreement shall be interpreted in consistence with the laws of the United Kingdom.
This Agreement shall be in force and effect entirely to the benefit of the parties hereto and their respective heirs, executors, administrators, successors and assigns. – The captions and headings contained in this TOS are aimed at facilitating text comprehension. They are not a part of the very Agreement, and shall not limit or construe the provision they refer to. – This Agreement may be executed in counterparts, which will be considered as original.
COPYRIGHTS & PIRACY
Copyrighted material must not be placed on accounts without the permission of the copyright owners or people that are specifically authorized by the copyright owners. Only copyright owners or people specifically authorized by them may upload copyrighted material to the account.
Upon our receipt of a notice of a claimed copyright infringement containing the above information, after confirmation, we will promptly remove the allegedly infringing material from the Services and carry out further procedures if necessary. We will assume no liability to any Customer of the Services for the removal of any such material.
Please report any violations of the Terms of Service via this contact form.