‘Sophie Writes’ is committed to protecting the privacy of our clients. The information we collect about you is used to process your quote requests and other contact methods and provide quality cleaning services that meet your needs. This privacy statement explains how we gather information and how we protect your privacy.
By using our website, you consent to the collection and use of your information by ‘Sophie Writes’. Personal information (name, address, email, phone, home/business/property specifications) is required if you make a service request online. Other than using the information to verify your service area, provide an accurate cleaning estimate, and process your cleaning payment, the online data is not used by us further in any way.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
By submitting a quote or contact request, you are granting ‘Sophie Writes’ permission to contact you by phone, text, email, post or other methods.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.
‘Sophie Writes’ does not sell or rent customer lists. ‘Sophie Writes’ may disclose personal information if legally required to do so, or if it became necessary to comply with legal process served on ‘Sophie Writes’, to protect ‘Sophie Writes’ rights or property, or to take emergency action to protect the personal safety of users of the ‘Sophie Writes’ website or the public.
Links to Other Sites
Removing Your Information
If you have provided ‘Sophie Writes’ with personal information through this website and you wish to have your details removed from the ‘Sophie Writes’ database, please contact us and we will remove your personal details.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations 2003 – The Guide
Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by sites such as, but not limited to, Twitter, Facebook, Google, GitHub and Pinterest. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website. If you’d like information on how to disable companies tracking your web use, click here.
Any advertisements served by Google, Inc., and affiliated companies may be controlled using cookies. These cookies allow Google to display ads based on your visits to this site and other sites that use Google advertising services. Learn how to opt out of Google’s cookie usage. As mentioned above, any tracking done by Google through cookies and other mechanisms is subject to Google’s own privacy policies.
Your right to be forgotten
You can request all data we hold on your email address, or you can request that it all be deleted. Please contact me here with your full name, email address and full request. We will process your request within 30 days.